- Help Centre
- Japan
- Housekeeping / Maintenance
If find apartment issue?
Please following these steps if apartment has issue
Step1:Take video or photo of issue
Step2:Please send that video or photo by email (frontdesk.jp@metroresidences.con) with explanation about issue.
Step3:Please wait for a while until customer success team contact you.
Emergency issue, please call 03-6778-4055
Example cases:
- Water leaking
- Shut down utilities by disaster