---
title: What are the cancellation policies?
description: Before Check-in Date In the case of cancellation of booking prior to check-in date, pre-payment made for the first-month rental and/or deposit will be forfeited. After Check-in Date Guests will contin
---

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# What are the cancellation policies?

**Before Check-in Date**

In the case of cancellation of booking prior to check-in date, pre-payment made for the first-month rental and/or deposit will be forfeited.

**After Check-in Date**

Guests will continue to be charged rental until MetroResidences finds a replacement tenant to take over the remaining lease period.  If a replacement tenant cannot be found, the guest incurs the liability of paying rental up till the check-out date.

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    - [Extension](https://info.metroresidences.com/knowledge/japan?hsLang=en#extension)
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    - [Promo Pricing](https://info.metroresidences.com/knowledge/hong-kong?hsLang=en#promo-pricing)
    - [Housekeeping & Maintenance](https://info.metroresidences.com/knowledge/hong-kong?hsLang=en#housekeeping-maintenance)
    - [Check-in/ Check-outs](https://info.metroresidences.com/knowledge/hong-kong?hsLang=en#check-in-check-outs)

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