--- title: Monthly/Weekly Booking Procedure description: <Monthly or A ride and weekly stay plan> ・All booking requests are first-come first-serve ・ Booking will be confirmed once payment and sign to lease agreement are done ・There will be examination in ad --- [Skip to content](https://info.metroresidences.com/knowledge/procedue#main-content) - [English](https://info.metroresidences.com/knowledge/procedue) - [日本語](https://info.metroresidences.com/ja/knowledge/予約方法) English Show submenu for translations ![white\_horizontal-1.png\]](https://info.metroresidences.com/hs-fs/hubfs/white_horizontal-1.png?height=40&name=white_horizontal-1.png) Open main navigation Close main navigation - - [English](https://info.metroresidences.com/knowledge/procedue) - [日本語](https://info.metroresidences.com/ja/knowledge/予約方法) English Show submenu for translations - Contact us Contact us Hi, how can we help you today? - There are no suggestions because the search field is empty. 1. [Help Centre](https://info.metroresidences.com/knowledge?hsLang=en) 2. [Japan](https://info.metroresidences.com/knowledge/japan?hsLang=en) 3. [Reservation](https://info.metroresidences.com/knowledge/japan?hsLang=en#reservation) # Monthly/Weekly Booking Procedure \ ①Please kindly fill in [Application Form](https://share.hsforms.com/1ld97yClRRVy1I2UG4kUHgQ2kytt) so that we can send you the invoice and the contract. -If you are looking for only Weekly stay plan, please book your reservation [online](https://www.metroresidences.com/jp-en/serviced-apartments/?instantBook=true).   ②The booking will be confirmed once your payment and your signature have been done. --For cancellation of bookings prior to the move-in date, 1 month of rent fee made forfeited.   ③Our front desk will send you check-in information by email 10 days prior to the move-in date.   ④It is a self check-in. The code of the mail box for a key  will be sent by email.   Check-In & Out: Standard move-in time is after 3pm and move-out is before 11 am. Additional fees may apply for early check-ins and late check-out.    ⑤We will send your the invoice for your rent every month by email, please complete the payment by the due date. \*If your contract is more than 1 month.   ⑥It is a self check-out. Our front desk will send you check-in information by email before the move-out date.   ⑦Deposit Return: The Security Deposit less the cost of damages (if any) and excess electricity consumption will be returned to the Tenant  within 30days after the move-out date.    \ ・Check-out cleaning/house-keeping will be charged by the 1st payment ・Bank transfer or credit card are accepted \*Weekly-booking, payment for only credit card is accepted ・If credit card payment, additional 3% of tax will be charged  ・All booking requests are first-come first-serve ・ Booking will be confirmed once payment and sign to lease agreement are done ・There will be examination in advance by the required documents for booking  ・No pre-booking      MetroResidences also offers special add-on services to make you feel more comfortable during your stay. Please check this [link](https://info.metroresidences.com/en-options?hsLang=en) before your book with us.   If you have any questions please contact booking.jp@metroresidences.com. - [Singapore](https://info.metroresidences.com/knowledge/singapore?hsLang=en#main-content) - [Getting Started](https://info.metroresidences.com/knowledge/singapore?hsLang=en#getting-started) - [Booking and accommodation](https://info.metroresidences.com/knowledge/singapore?hsLang=en#booking-and-accommodation) - [Check-in / Check-outs](https://info.metroresidences.com/knowledge/singapore?hsLang=en#check-in-check-outs) - [Payment](https://info.metroresidences.com/knowledge/singapore?hsLang=en#payment) - [The MetroResidences Account](https://info.metroresidences.com/knowledge/singapore?hsLang=en#the-metroresidences-account) - [Promotional Pricing](https://info.metroresidences.com/knowledge/singapore?hsLang=en#promotional-pricing) - [Housekeeping & Maintenance](https://info.metroresidences.com/knowledge/singapore?hsLang=en#housekeeping-maintenance) - [Japan](https://info.metroresidences.com/knowledge/japan?hsLang=en#main-content) - [Reservation](https://info.metroresidences.com/knowledge/japan?hsLang=en#reservation) - [Contract / Cancellation](https://info.metroresidences.com/knowledge/japan?hsLang=en#contract-cancellation) - [Payment](https://info.metroresidences.com/knowledge/japan?hsLang=en#payment) - [Pricing / Promotion](https://info.metroresidences.com/knowledge/japan?hsLang=en#pricing-promotion) - [Extension](https://info.metroresidences.com/knowledge/japan?hsLang=en#extension) - [Check-in / Check-out](https://info.metroresidences.com/knowledge/japan?hsLang=en#check-in-check-out) - [Living information](https://info.metroresidences.com/knowledge/japan?hsLang=en#living-information) - [Housekeeping / Maintenance](https://info.metroresidences.com/knowledge/japan?hsLang=en#housekeeping-maintenance) - [Refund](https://info.metroresidences.com/knowledge/japan?hsLang=en#refund) - [Optional Service](https://info.metroresidences.com/knowledge/japan?hsLang=en#optional-service) - [Hong Kong](https://info.metroresidences.com/knowledge/hong-kong?hsLang=en#main-content) - [Reservation](https://info.metroresidences.com/knowledge/hong-kong?hsLang=en#reservation) - [Payments & Cancellations](https://info.metroresidences.com/knowledge/hong-kong?hsLang=en#payments-cancellations) - [Promo Pricing](https://info.metroresidences.com/knowledge/hong-kong?hsLang=en#promo-pricing) - [Housekeeping & Maintenance](https://info.metroresidences.com/knowledge/hong-kong?hsLang=en#housekeeping-maintenance) - [Check-in/ Check-outs](https://info.metroresidences.com/knowledge/hong-kong?hsLang=en#check-in-check-outs) [![Chill listening crop-3](https://info.metroresidences.com/hs-fs/hubfs/mr_hori_hq-2.png?width=199&height=24&name=mr_hori_hq-2.png "Chill listening crop-3")](https://www.metroresidences.com) Copyright © 2026, Metro Residences Japan Chat with AI