---
title: Move-in information
description: "The standard check-in time: 3PM The move-in instructions and key collection details will be emailed to you within 10days of move-in. Should you have any issues with move-in please contact customer suc"
---

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# Move-in information

The standard check-in time: 3PM

The move-in instructions and key collection details will be emailed to you within 10days of move-in. Should you have any issues with move-in please contact customer success team +81 367784055.

 

**ODD HOUR MOVE-IN (6:30PM to 9:30AM):** Unless arrangement can be made for key collection, move-in assistance between 10pm to 8am will be charged at ￥10,000 plus transportation fees.

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