1. Help Centre
  2. Singapore
  3. Housekeeping & Maintenance

How do I report a maintenance issue?

Step 1: Log on to MetroConnect App > Housekeeping & Maintenance tab

Step 2: Take a photo and elaborate on the issue 

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Step 3: Await for a response from our Maintenance Team within 2 business days. 

For urgent maintenance issues, we will aim to resolve the issue within 24 hours.