Please contact booking.jp@metroresidences.com if you want to extend your stay.
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- Maximum staying date is less than 30 days, including extension,in case the date exceeds more than 30 days, the tenant has to rebook it from the beginning or change to a monthly contract.
- This is a fixed-term agreement. In case the tenant wants to extend, you must notify us by e-mail to booking.jp@metroresidences.com at least 3 days before the expiration of the period. Only if the room is available at the time, the extension's request will be completed once payment has been done completely. In case the tenant cannot pay the payment by the next start date, the lessor can refuse the extension's request.
- Since we are using online booking, even if you ask for an extension, it will be on a first-come first-served basis. If there is no inquiry for extension by the move-out date, the move-out date will be made on the date and time according to the contract, and a next customer's reservation will be given priority.
- In case the tenant informs the lessor your extension until 2 days prior to the move-out date, the tenant may charge the tenant more than 10,000JPY (tax exclusive) fee as a cleaning cancellation fee.
- An extension rent will be calculated by a original price as a ride and stay plan' s amount is fixed.