Essentially, serviced apartments and monthly rental apartments refer to the same concept—both are fully furnished rental properties. The key difference lies in the services provided.

Generally, serviced apartments include weekly housekeeping services as part of the package. Higher-end properties may also offer amenities such as a gym or a pool.

On the other hand, monthly rental apartments typically do not include weekly housekeeping services. If needed, tenants can opt for cleaning services at an additional cost.

At MetroResidences, we offer optional weekly cleaning services (available for an additional fee) to cater to our guests’ needs.

Before Check-in:

A one-month rental fee will be charged, and the remaining balance will be refunded.

After Check-in:

Our 30-day notice policy applies. You will be charged for the first 30 days after providing notice, but no further fees will be incurred beyond that period.

※ If you have received long-term stay discounts, a price adjustment may apply depending on the timing of your cancellation.

For more details, please visit this page.

1️⃣ Check Availability
Browse our listings and confirm room availability.

2️⃣ Submit Your Booking Request
Complete the required information on the property page to tentatively hold your preferred room.
※ If needed, we can provide an application form via email. However, please note that rooms are allocated on a first-come, first-served basis.

3️⃣ Receive Digital Contract & Invoice
Our team will send you a digital contract and invoice for review.

4️⃣ Make Payment
Pay via credit card or bank transfer.

5️⃣ Sign the Digital Contract
Once the payment is completed, sign the digital contract to finalize your booking.

6️⃣ Receive Check-in Details
Our Customer Success Team will send your check-in instructions 7 days before your move-in date.

7️⃣ Self Check-in
Check in independently using the provided instructions. Some properties have a front desk for assistance.

8️⃣ Check-out Notification
Our Customer Success Team will send you a check-out notice 7–10 days before your departure.

9️⃣ Self Check-out
Check out independently. Some properties have a front desk for assistance.

🔟 Deposit Refund
Your security deposit will be refunded within 2 to 4 weeks after check-out.