Hong Kong

Reservation

• What is our 24-hours no risk guarantee?
• Will I be getting the same apartment as per your listing?

Payments & Cancellations

• What are the cancellation policies?

Promo Pricing

• How does Promotional Pricing work on my booking reservation?
• How does promotional pricing for monthly rate affect the weekly and daily rates?

Housekeeping & Maintenance

• How do I report a maintenance issue?
• What is the monthly utilities cap?

Check-in/ Check-outs

• What is Front Desk's operational hours?