Housekeeping & Maintenance
      Back to home
      1. Help Centre
      2. Hong Kong
      3. Housekeeping & Maintenance

      How do I report a maintenance issue?

      Step 1: Log on to MetroConnect App > Housekeeping & Maintenance tab

      Step 2: Take a photo and elaborate on the issue 

       Screenshot_20170821-132659.png

      Step 3: Await for a response from our Maintenance Team within 2 business days. 

      For urgent maintenance issues, we will aim to resolve the issue within 24 hours.