---
title: I left my belongs behind in apartment
description: Customer success team will contact you by email if we found your belongs out in the apartment.  We will keep it up to 180 days after sent email.
---

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# I left my belongs behind in apartment

Customer success team will contact you by email if we found your belongs out in the apartment.

 We will keep it up to 180 days after sent email.

- [Singapore](https://info.metroresidences.com/knowledge/singapore?hsLang=en#main-content)

    - [Getting Started](https://info.metroresidences.com/knowledge/singapore?hsLang=en#getting-started)
    - [Booking and accommodation](https://info.metroresidences.com/knowledge/singapore?hsLang=en#booking-and-accommodation)
    - [Check-in / Check-outs](https://info.metroresidences.com/knowledge/singapore?hsLang=en#check-in-check-outs)
    - [Payment](https://info.metroresidences.com/knowledge/singapore?hsLang=en#payment)
    - [The MetroResidences Account](https://info.metroresidences.com/knowledge/singapore?hsLang=en#the-metroresidences-account)
    - [Promotional Pricing](https://info.metroresidences.com/knowledge/singapore?hsLang=en#promotional-pricing)
    - [Housekeeping & Maintenance](https://info.metroresidences.com/knowledge/singapore?hsLang=en#housekeeping-maintenance)
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    - [Reservation](https://info.metroresidences.com/knowledge/japan?hsLang=en#reservation)
    - [Contract / Cancellation](https://info.metroresidences.com/knowledge/japan?hsLang=en#contract-cancellation)
    - [Payment](https://info.metroresidences.com/knowledge/japan?hsLang=en#payment)
    - [Pricing / Promotion](https://info.metroresidences.com/knowledge/japan?hsLang=en#pricing-promotion)
    - [Extension](https://info.metroresidences.com/knowledge/japan?hsLang=en#extension)
    - [Check-in / Check-out](https://info.metroresidences.com/knowledge/japan?hsLang=en#check-in-check-out)
    - [Living information](https://info.metroresidences.com/knowledge/japan?hsLang=en#living-information)
    - [Housekeeping / Maintenance](https://info.metroresidences.com/knowledge/japan?hsLang=en#housekeeping-maintenance)
    - [Refund](https://info.metroresidences.com/knowledge/japan?hsLang=en#refund)
    - [Optional Service](https://info.metroresidences.com/knowledge/japan?hsLang=en#optional-service)
- [Hong Kong](https://info.metroresidences.com/knowledge/hong-kong?hsLang=en#main-content)

    - [Reservation](https://info.metroresidences.com/knowledge/hong-kong?hsLang=en#reservation)
    - [Payments & Cancellations](https://info.metroresidences.com/knowledge/hong-kong?hsLang=en#payments-cancellations)
    - [Promo Pricing](https://info.metroresidences.com/knowledge/hong-kong?hsLang=en#promo-pricing)
    - [Housekeeping & Maintenance](https://info.metroresidences.com/knowledge/hong-kong?hsLang=en#housekeeping-maintenance)
    - [Check-in/ Check-outs](https://info.metroresidences.com/knowledge/hong-kong?hsLang=en#check-in-check-outs)

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